Shipping Policy

Orders are shipped Monday through Friday, excluding holidays. Orders placed before 2:00 PM ET are typically shipped the same business day; orders placed after 2:00 PM ET ship the next business day. Transit times are estimated at 2–7 business days domestically and are not guaranteed.

Estimated delivery times provided by the carrier are usually accurate but are not guaranteed and may occasionally fall outside the estimated window due to factors outside of our control, including carrier delays.

Once an order has been handed to the carrier, risk of loss, delay, damage, or misdelivery transfers to the customer. Delivery timeframes are provided by carriers and may vary for reasons outside our control.

Address Accuracy

Customers are responsible for entering a correct and complete delivery address. If a shipment is returned due to address issues, it may be reshipped only after the customer pays all associated return and reship fees.

Lost / Missing / Misdelivered Packages

If tracking does not show the parcel scanned as delivered, we will assist in filing an inquiry with the carrier. No replacement or refund will be issued until the carrier has completed its investigation and confirmed the parcel is lost.

If the carrier tracking shows the parcel scanned as delivered to the address provided, Based Peptides is not responsible for theft, misdelivery, or missing packages, and no automatic reshipment or refund will be made.

Shipping Rates

Shipping rates are calculated at checkout based on destination and package weight. Free shipping may be available on qualifying orders as indicated during checkout.

International Shipping

Based Peptides currently ships within the United States. International shipping availability may be expanded in the future. International customers are responsible for any customs duties, taxes, or import fees imposed by their country.